ENTERTAINER Offers:

• Can be used seven days a week – minimal exclusion days apply.
• Can be redeemed by a minimum of two people (excluding some Beauty & Fitness Offers).
• Up to 4 Offers can be redeemed at one time for a group of 8 people or more.
• Should be presented prior to payment or requesting the bill.
• Are not valid in conjunction with any other discount offers, promotions, special menu items or loyalty/rewards programs.

The use of all ENTERTAINER Offers (“Offers") is subject to these Rules of Use ("Rules") and any terms of use included on the Offers. Customers should read these Rules carefully prior to using any Offer.

1. Offer Validity

• Offers are valid from 2nd January through to 30th December of the year indicated on the Offer, unless otherwise specified.
• The Offers will be subject to change or replacement during the subscription period and/or when the subscription starts mid-year. Refreshed offers for mid-year subsciptions will reflect the appropriate end validity date.
• Offers are only redeemable with the issuing merchant and/or venue.
• Offers apply only to the items/services and location(s) specified on the Offer.
• Offers are exclusive and not valid in conjunction with any other discount offers, promotions, special offers or dining/loyalty/employee/rewards programs.
• Offers do not apply to any additional service charges or taxes.
• Offers are valid seven days a week, unless specified on the Offer and minimal exclusion days apply.
• If a merchant or venue refuses to honor any Offer please contact [email protected]
• Offers are not redeemable for cash, unless required by law.
• Unauthorised reproduction, resale or modification of any Offer is prohibited. Offers are void if resold or bartered.

2. Redeeming Your Offers

• Redeeming Offers on your App is very simple:
1. Select your chosen Offer for use on the App.
2. Present your mobile device with the chosen Offer to the server prior to the bill being presented.
3. The merchant is prompted to enter their PIN.
4. Once the merchant has entered their PIN the Offer will be redeemed and the item or service will be removed from your bill.
• To redeem more Offers, simply repeat the same process.
• One Offer can be used by two people, up to a maximum of 4 Offers per visit/booking/table for a group of 8 people or more:
  Table 1
• In the case of a dispute, the bill must be settled as per local law. Relevant parties will be contacted for resolution.

3. Food & Drink Offers

• One Offer can be used by two people, up to a maximum of 4 Offers per table, for a group of 8 people or more (see Table 1). This Rule applies regardless of the product the Offer is from. E.g. a group of 4 people can redeem 2 main course Offers at a restaurant – redeeming a maximum of 2 Offers in total.
• The least expensive item (as listed on the Offer) will be deducted. The two items must be from the same category as marked on the Offer e.g. buy one “main course” and get one “main course” free; or buy one “sushi set lunch” and get one “sushi set lunch” free; or buy one “house beverage” and get one “house beverage” free.
• Only one bill will be presented per table. No splitting of bills will be allowed.
• Offers are valid solely for the item listed and are not valid for special events (e.g. Iftar, Suhoor, buffets, brunches, theme nights, special menus) – unless otherwise indicated on the Offer.
• Offers are not redeemable for breakfast, starters, side dishes, desserts or shared platters – unless otherwise indicated on the Offer.
• Offers are not valid for delivery or takeaway - unless otherwise indicated on the Offer.
• Discounts do not apply to service charges.
• A Main Course/Main Menu Item is defined as the main element of a customer’s lunch or dinner – i.e. not a starter or a dessert. The ENTERTAINER does not legislate for the specific layout/design of a merchant’s menu. If in doubt, clarify with the server before ordering.

4. Attractions & Leisure Offers

• A minimum of 2 people must be present to redeem an Offer – unless otherwise specified. A maximum of 4 Offers can be redeemed per booking/visit for a group of 8 people or more (see Table 1).
• Terms & Conditions may vary with a number of activities so please refer to the individual merchant/outlet for confirmation of minimum/maximum number of people, age restrictions, safety guidelines and other conditions.
• Prior booking may be required for certain offers and/or activities.

5. Beauty & Fitness Offers

• Beauty & Fitness Offers can be redeemed in two ways:
1. One Offer can be used by two people within the same visit,with the second treatment or service being complimentary.
2. One Offer can be used by an individual, whereby you must pay full price for the first treatment/service and your second treatment/service will be complimentary on your next visit. The complimentary treatment/service must be redeemed within the Offer validity period. Please note: gift vouchers cannot be issued for your complimentary treatment/service. The complimentary treatment/service is non-transferable.
• Please present the Offer at the completion of the treatment/service, prior to requesting the bill. If the Offer is in the Health & Fitness section, please present it prior to the commencement of any class or activity.

6. Retail & Services Offers

• Certain Offers in the Retail & Services category that begin ‘Invites you …’ (rather than ‘You and a guest are invited…’) may be used by an individual.
• When redeeming a Retail & Services Offer individually, you will pay full price for the first service and your second service will be complimentary. Please remember you will need to redeem the complimentary service within the Offer validity period.

7. Hotels Worldwide Offers

• A Hotels Worldwide Offer provides you with ‘Book One Night Get One Free’ at leading hotels and resorts throughout the Middle East, Africa, Europe and Asia. These Offers appear in the Hotels Worldwide category on the App.
• Hotels Worldwide Offers are subject to their own HOTELS WORLDWIDE – RULES OF USE - Please refer to these Rules for more information prior to making a hotel booking.
• There are some Bed and Breakfast outlets featured in the “Attractions & Leisure” category in South Africa, these Offers are subject to the following conditions:
  • Offers are valid on the outlet’s Best Available Rate.
  • Offers can only be redeemed on consecutive night stay.
  • Offers are valid for the outlet’s Bed & Breakfast rate.
  • Taxes, charges and any tourism or other government fees are excluded.
  • Only 1 Offer may be used per room per stay/booking.

8. Monthly Offers

• (If applicable) Monthly Offers change on a monthly basis and are often for items and services different to the main offers. The validity is marked on the Offer, but we reserve the right to remove Monthly Offers at any time and cannot be held responsible if a Monthly Offer is discontinued prior to the end of the validity period.
• Monthly Offers do not deplete after use and can be used multiple times during the validity period, however use is restricted to 4 times per account, per merchant, per day.
• Monthly Offers are subject to the usual Rules of Use.

10. Exclusion Days

Offers can be used 7 days a week, excluding the following days in the following markets and any other public holidays as announced by the applicable government (subject to merchant discretion):

UAE

• 24 December
• 25 December
• 31 December
• 1 January
• Eid Al Fitr
• Eid Al Adha
• 14 February
• National Day
• Please note, a limited number of outlets may be closed over summer, Ramadan and other selected religious holidays. We cannot be held responsible if an outlet is temporarily or permanently closed during the Offer validity period

OMAN

• 24 December
• 25 December
• 31 December
• 1 January
• Eid Al Fitr
• Eid Al Adha
• 14 February
• National Day
• Renaissance Day
• Please note, a limited number of outlets may be closed over summer, Ramadan and other selected religious holidays. The Entertainer cannot be held responsible if an outlet is temporarily or permanently closed during the offer validity period

QATAR

• 24 December
• 25 December
• 31 December
• 1 January
• Eid Al Fitr
• Eid Al Adha
• 14 February
• National Day
• National Sports Day
• Please note, a limited number of outlets may be closed over summer, Ramadan and other selected religious holidays. We cannot be held responsible if an outlet is temporarily or permanently closed during the Offer validity period

BAHRAIN

• 24 December
• 25 December
• 31 December
• 1 January
• Eid Al Fitr
• Eid Al Adha
• 14 February
• National Day
• Ashoora
• Please note, a limited number of outlets may be closed over summer, Ramadan and other selected religious holidays. We cannot be held responsible if an outlet is temporarily or permanently closed during the Offer validity period

KSA

• Eid Al Fitr
• Eid Al Adha
• Ramadan Iftars
• National Day
• 31 December
• 1 January
• Please note, a limited number of outlets may be closed over summer, Ramadan and other selected religious holidays. We cannot be held responsible if an outlet is temporarily or permanently closed during the Offer validity period

KUWAIT

• 24 December
• 25 December
• 31 December
• 1 January
• Eid Al Fitr
• Eid Al Adha
• 14 February
• National Day
• Please note, a limited number of outlets may be closed over summer, Ramadan and other selected religious holidays. We cannot be held responsible if an outlet is temporarily or permanently closed during the Offer validity period

AFRICA

SOUTH AFRICA

• 24 December
• 25 December
• 31 December
• 1 January
• Jan 2nd (New Year’s Day - Observed)
• 14 February
• Mother's Day
• Father's Day
• Youth Day
• Day of Goodwill
• National Women's Day
• Good Friday
• Family Day
• Freedom Day
• Human Rights Day
• Workers Day
• Heritage Day
• Day of reconciliation

ASIA

SINGAPORE

• 1 January
• 14 February
• Good Friday
• Labour Day
• Mother's Day
• Vesak Day
• Father's Day
• Hari Raya Puasa
• National Day
• Hari Raya Haji
• Deepavali
• 25 December
• All Eves of Public Holidays (after 5pm)
• (At merchant discretion) Entire Chinese New Year period
• (At merchant discretion) F1 period

MALAYSIA

• 31 December
• 1 January
• Prophet Muhammad's Birthday
• Labour Day Eve
• Labour Day
• Wesak Day
• Hari Raya
• National Day Eve
• National Day
• Malaysia Day Eve
• Malaysia Day
• Hari Raya Haji
• Deepavali
• Awal Muharram
• 24 December
• 25 December
• 14 February
• Mother's Day
• Father's Day
• All Eves of Public Holidays (after 5pm)
• (At merchant's discretion) The Entire Chinese New Year Period

HONG KONG

• 1 January
• 14 February
• Ching Ming Festival
• Good Friday
• The day following Good Friday
• Easter Monday
• Labour Day
• The Birthday of the Buddha
• Mother's Day
• Tuen Ng Festival
• Father's Day
• Hong Kong Special Administrative Region Establishment Day
• The day following the Chinese Mid-Autumn Festival
• National Day
• Chung Yeung Festival
• The day following Chung Yeung Festival
• 25 December
• (At merchant's discretion) Rugby Sevens
• (At merchant's discretion) The Entire Chinese New Year Period

MACAU

• 1 January
• 14 February
• Ching Ming Festival
• Good Friday
• The day following Good Friday
• Labour Day
• The Birthday of the Buddha
• Mother's Day
• Tuen Ng Festival
• Father's Day
• The day following the Chinese Mid-Autumn Festival
• National Day
• The Day following National Day
• Chung Yeung Festival
• All Soul's Day
• Feast of Immaculate Conception
• Macao S.A.R. Establishment Day
• Winter Solstice
• 24 December
• 25 December
• (At merchant's discretion) Rugby Sevens
• (At merchant's discretion) The Entire Chinese New Year Period

EUROPE

ATHENS

• 31 December
• 1 January
• Epiphany
• 14 February
• Ash Monday
• Independence Day
• Holy Saturday
• Easter Sunday
• Easter Monday
• Labour Day
• Pentecost Day
• Assumption Day
• National Day 28th October
• 24 December
• 25 December