Rules of Use MC

Mastercard Buy 1 Get 1 Offers:

Can be used seven days a week – minimal exclusion days apply.
Can be redeemed by a minimum of two people (excluding some Beauty & Fitness Offers).
Up to 4 Offers can be redeemed at one time for a group of 8 people or more.
Should be presented prior to payment or requesting the bill.
Are not valid in conjunction with any other discount offers, promotions, special menu items or loyalty/rewards programs.

The use of all Mastercard Buy 1 Get 1 Offers (“Offers") is subject to these Rules of Use ("Rules") and any terms of use included on the Offers. Customers should read these Rules carefully prior to using any Offer.

1. Offer Validity

Offers are valid from 2nd January through to 30th December of the year indicated on the Offer, unless otherwise specified.However, there are also merchants that have validity dates from 2nd January until 30th June and 1st July and 30th December.
The offers will be subject to change or replacement during the subscription period and/or when the subscription starts mid-year. Refreshed offers for mid-year subscriptions will reflect the appropriate end validity date. Offers are only redeemable with the issuing merchant and/or venue.
Offers apply only to the items/services and location(s) specified on the Offer.
Offers are exclusive and not valid in conjunction with any other discount offers, promotions, special offers or dining/loyalty/employee/rewards programs.
Offers do not apply to any additional service charges or taxes.
Offers are valid seven days a week, unless specified on the Offer and minimal exclusion days apply.
If a merchant or venue refuses to honor any Offer please contact [email protected].
Offers are not redeemable for cash, unless required by law.
Unauthorised reproduction, resale or modification of any Offer is prohibited. Offers are void if resold or bartered.

2. Redeeming Your Mastercard Buy 1 Get 1 Offers

Redeeming Mastercard Buy 1 Get 1 Offers on your App is very simple:

Select your chosen Offer for use on the App.
Present your mobile device with the chosen Offer to the server prior to the bill being presented.
The merchant is prompted to enter their PIN.
Once the merchant has entered their PIN the Offer will be redeemed and the item or service will be removed from your bill.

To redeem more Offers, simply repeat the same process.
One Offer can be used by two people, up to a maximum of 4 Offers per visit/booking/table for a group of 8 people or more:
Table 1
In the case of a dispute, the bill must be settled as per local law. Relevant parties will be contacted for resolution.

3. Food & Drink Offers

One Offer can be used by two people, up to a maximum of 4 Offers per table, for a group of 8 people or more (see Table 1). This Rule applies regardless of the product the Offer is from. E.g. a group of 4 people can redeem 2 main course Offers at a restaurant.
The least expensive item (as listed on the Offer) will be deducted. The two items must be from the same category as marked on the Offer e.g. buy one “main course” and get one “main course” free; or buy one “sushi set lunch” and get one “sushi set lunch” free.
Only one bill will be presented per table. No splitting of bills will be allowed.
Offers are valid solely for the item listed and are not valid for special events (e.g. Iftar, Suhoor, buffets, brunches, theme nights, special menus or in conjunction with B.Y.O) – unless otherwise indicated on the Offer.
Offers are not redeemable for breakfast, starters, side dishes, desserts or shared platters – unless otherwise indicated on the Offer.
Offers are not valid for delivery or takeaway - unless otherwise indicated on the Offer.
Discounts do not apply to service charges.
A Main Course/Main Menu Item is defined as the main element of a customer’s lunch or dinner – i.e. not a starter or a dessert.Mastercard Buy 1 Get 1 does not legislate for the specific layout/design of a merchant’s menu. If in doubt, clarify with the server before ordering.

4. Attractions & Leisure Offers

A minimum of 2 people must be present to redeem an Offer – unless otherwise specified. A maximum of 4 Offers can be redeemed per booking/visit for a group of 8 people or more (see Table 1).
Terms & Conditions may vary with a number of activities so please refer to the individual merchant/outlet for confirmation of minimum/maximum number of people, age restrictions, safety guidelines and other conditions.
Prior booking may be required for certain offers and/or activities.

5. Beauty & Fitness Offers

Beauty & Fitness Offers can be redeemed in two ways:

One Offer can be used by two people within the same visit,with the second treatment or service being complimentary.
One Offer can be used by an individual, whereby you must pay full price for the first treatment/service and your second treatment/service will be complimentary on your next visit. The complimentary treatment/service must be redeemed within the Offer validity period. Please note: gift vouchers cannot be issued for your complimentary treatment/service. The complimentary treatment/service is non-transferable.

Please present the Offer at the completion of the treatment/service, prior to requesting the bill. If the Offer is in the Health & Fitness section, please present it prior to the commencement of any class or activity.

6. Retail & Services Offers

Certain Offers in the Retail & Services category that begin ‘You are invited…’ (rather than ‘You and a guest are invited…’) may be used by an individual.
When redeeming a Retail & Services Offer individually, you will pay full price for the first service and your second service will be complimentary. Please remember you will need to redeem the complimentary service within the Offer validity period.

7. Exclusion Days

Offers can be used 7 days a week, excluding the following days in the following markets and any other public holidays as announced by the applicable government (subject to merchant discretion):

UAE / OMAN / QATAR / BAHRAIN / KUWAIT

Christmas Eve
Christmas Day
New Year’s Eve
New Year’s Day
Eid Al Fitr
Eid Al Adha
Valentine’s Day
National Day
Ashoora (Bahrain)
National Sports Day (Qatar)
Renaissance Day (Oman)
Please note, a limited number of outlets may be closed over summer, Ramadan and other selected religious holidays. Mastercard^® cannot be held responsible if an outlet is temporarily or permanently closed during the voucher validity period.

KSA

Eid Al Fitr
Eid Al Adha
Ramadan Iftars
National Day
New Year’s Eve
New Year’s Day
Please note, a limited number of outlets may be closed over summer, Ramadan and other selected religious holidays. Mastercard^® cannot be held responsible if an outlet is temporarily or permanently closed during the voucher validity period.

SOUTH AFRICA

Christmas Eve
Christmas Day
New Year’s Eve
New Year’s Day
Jan 2nd (New Year’s Day - Observed)
Valentine’s Day
Mother’s Day
Father’s Day
Youth Day
Day of Goodwill
National Women’s Day
Good Friday
Family Day
Freedom Day
Human Rights Day
Workers Day
Heritage Day
Day of reconciliation

Lebanon

1 January
6 January ( Armenian Orthodox Christmas Day )
9 February (St Maroun Day)
14 February
25 March ( Feast of the Annunciation )
Good Friday before Easter
Easter Sunday
Orthodox Easter Sunday
Labour Day
25 May ( Resistance and Liberation Day )
Eid Al Fitr
15 August ( Assumption of Mary )
Eid Al Adha
Islamic New year
Ashura
All Saints Day
22 November
Prophert’s Birthday
25 December
Mother’s Day
Father’s Day
Any other public holiday as announced by the Government

Jordan

1 January
Al Isra’ wal Miraj
Labour Day
Independence Day
14 February
Easter
Eid Al Fitr
Arafat Day
Eid Al Adha
Islamic New year
Prophert’s Birthday
25 December
Mother’s Day
Father’s Day
Any other public holiday as announced by the Government

Egypt

1 January
Coptic Christmas Day
25 January
Coptic Easter Day
March equinox
Al Isra’ wal Miraj
Sham el Nessim
Sinai Liberation Day
Labour Day
14 February
Coptic Holy Saturday
Coptic Easter Sunday
June Solstice
30 June
23 July
Eid Al Fitr
Arafat Day
Eid Al Adha
Islamic New year
Prophert’s Birthday
25 December
Mother’s Day
Father’s Day
Any other public holiday as announced by the Government

Please note that a limited number of outlets may be closed over the summer, Ramadan and other selected religious holidays. We cannot be held responsible if an outlet is temporarily or permanently closed during the Offer validity period.

8. General

The barter, trade, sale, purchase or transfer for compensation of any ENTERTAINER product or any of its Offers or contents by any person or entity, including but not limited to travel services, travel providers, and distributors of the product or any of its Offers, is strictly prohibited, unless expressly authorised by The Entertainer FZ LLC. The product and its Offers and other content are intended for the non- profit use of the individual purchaser of the Offers. Additionally, the use of the product or any of its Offers for advertising purposes is strictly prohibited. Any use of the Offers in violation of these Rules will render the Offers void, and The Entertainer FZ LLC will avail itself of any and all legal remedies available to it. Offers may not be reproduced and are void where prohibited or restricted by law. The Entertainer FZ LLC will not be responsible if any merchant or venue permanently closes or refuses to accept any Offer; however, we will use reasonable efforts to rectify the situation, to the extent possible. The Entertainer FZ LLC will not be responsible in the event that acts of God, fire casualties, illness, injury or other events beyond its control prevents you from using any Offer.

9. Intellectual Property

Copyright in the text, images, photographs, graphics, layout and design of ENTERTAINER products are protected by local and International copyright laws. Copyright in all ENTERTAINER products and in the text, index, rules of use, offers, layout and other copyrights works contained in each ENTERTAINER product, is owned by The ENTERTAINER FZ LLC, or used with permission. No part of any ENTERTAINER product may be reproduced in any form (including by electronic or mechanical means, photocopying, recording, or information storage and retrieval) without the written permission of the publisher. The ENTERTAINER wordmark and logo are the trademarks and/or registered trademarks of The ENTERTAINER FZ LLC. Other trademarks appearing in this publication are used with permission of their respective owners.
© The ENTERTAINER FZ LLC All rights reserved.

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